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Privacy policy

Welcome to the website of Bahar Zaf (“Bahar Zaf,” “we,” “us” or “our”). Any person accessing or using the website www.baharzaf.com and associated webpages (collectively, the “website”), including use of any of our services through a mobile device, mobile application or otherwise, is referred to as “you.”

At Bahar Zaf, our goal is to protect the privacy and security of your personal information. This Privacy Policy describes the types of information we may collect from you via this website, how this information is used, disclosed and safeguarded, and how you can control its use.

In conjunction with this Privacy Policy, you should also review our Terms of Use for a more complete understanding of the rules governing our Website, products and services.

 

1. INFORMATION COLLECTION

Information you provide to us

Bahar Zaf collects information from you when you choose to provide it to us. This includes personal information, when you purchase something from our store such as your name, email address and physical address.

Examples of ways in which we may collect such information from you include:

Purchasing: When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us.

Engagement: When you fill out an online form, complete a survey, contact us via email or phone and engage with us through our social media sites.

Marketing emails:  When you sign up or opt-in to receive Bahar Zaf emails, we may send emails about our store, new products, promotions and other updates to the email address you provide. You can unsubscribe from these marketing messages at any time by clicking on the “Unsubscribe” link contained in any promotional email or you can contact us at hello@baharzaf.com (putting “Unsubscribe” in the subject line).

Information we automatically collect

When you browse our store, we automatically receive your computer’s internet protocol (IP) address.

We also may collect information about your use of our website, such as the number of times you return; whether you click-through, open, or forward links or emails; the webpages you’ve visited; what downloads and/or search queries you have made; how long you spent on particular sections of the website and on the website generally.

Cookies: Certain parts of our Website require cookies. This technology provide us with information that helps us to keep track of your order as you shop, to improve our website and your overall shopping experience. You may adjust your browser settings to limit tracking or decline cookies, but by doing so, you may not be able to use some features of the Site.

2. INFORMATION USE

We use the information we collect from and about you for the following purposes:

  • To provide you with a streamlined shopping experience;
  • To process and fulfill your order(s), contact you concerning the status of an order, answer questions, respond to your inquiries or requests, or otherwise contact and communicate with you when necessary;
  • To help us learn more about our website visitors and customers; to improve our website and communications;
  • To develop new products and services;
  • To protect the security or integrity of the website and our business; and
  • Otherwise, as described to you at the point of collection.

3. CONSENT

By visiting and/or using our website, you accept the practices described in this Privacy Policy.

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will ask you directly or provide you with an opportunity to say no.

4. INFORMATION DISCLOSURE

We will never sell or rent information about our customers to anyone else.

We may share personal information with third-party companies that provide support services to us, such as a printer, mailing house, credit card processor, email service provider or web host. These parties may need personal information about you in order to perform their functions. However, they may not use any personal information we share with them about you for any purpose other than in connection with performing support functions for us.

We will only disclose information overseas if required to do so to fulfill international orders and deliveries.

From time to time, we may invite you to participate in forums, blogs, or other interactive areas of our website; social media site(s) operated by Baharzaf (Instagram and Facebook) or a partner, in which case, any personal information you provide in connection with the communication may be available to the public (please see our Terms of Use for more details).

We may disclose your personal information if we are required to do so by law or if you violate our Terms of Use.

5. PAYMENTS & BILLING – Pay Pal & Woo Commerce

Our store is hosted through PayPal and PayPal’s partner application Woo Commerce. They provide us with the online e-commerce platforms that allows us to sell our products and services to you.

To use PayPal Services, you must provide your name, address, phone number, and email address. In order to make payments through PayPal, you must provide credit card, debit card or bank account information.

Bahar Zaf does not collect or hold your credit card details. Your data is stored through PayPal’s data storage, databases and the general PayPal application. It is stored on a secure server behind a firewall and encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is stored only as long as is necessary to complete your purchase transaction.

6. LINKS

When you click on links on our store, they may direct you away from our site. Please note that we are not responsible for the content on, or the privacy practices of, any non-Bahar Zaf website to which this website links or that links to this website.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Use. We encourage you to also read PayPal’s Terms of Service and Privacy Policy.

7. PROTECTING YOUR INFORMATION

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

As with any transmission over the Internet, however, there is always some element of risk in sending personal information and no data transmission can be guaranteed to be 100% secure.

You should ensure that there is no unauthorized access to your account information by limiting access to your computer (or other device) and browser by signing off after you have finished accessing your account.

8. AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state of residence and you have given us your consent to allow any of your minor dependents to use this site.

We do not intentionally collect personally identifiable information from or about children under the age of thirteen (13). If you have knowledge that a child under the age of thirteen (13) has submitted personal information to us, please email us at customerservice@baharzaf.com and we will remove that child’s information from our files.

9. CHANGES

We reserve the right to update, change, modify or otherwise alter this Privacy Policy at any time. If any material changes are made to this Policy, we will notify you by posting the revised Policy on the website or notifying you through the website.

10. QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us:

  • By email:   hello@baharzaf.com
  • By phone: +61 0426 985 645
  • By post:     Bahar Zaf, 14 Daintrey St Fairlight, Sydney, NSW 2094, Australia.